Shipping Policy
Processing Time
All orders are handcrafted and processed within 2 to 4 weeks after you place your order. You'll receive a confirmation email once your order has shipped.
Shipping Destinations
We currently ship within Canada.
Shipping time vary depending on your location.
Customers with a PO Box are asked to include their street address in the shipping details.
Local Pickup – Winnipeg
Skip the shipping fees with free local pickup in Winnipeg. We’ll email you once your order is ready, along with pickup instructions.
Please bring your order confirmation email when collecting your item.
Shipping Rates & Duties
Shipping costs are calculated and displayed at checkout.
Packaging & Damages
Each product is handcrafted with care and attention to detail, making it both unique and delicate. We take great care in packaging your order securely; however, due to the fragile nature of our products, TruForm Design is not responsible for damage caused during shipping or by external factors after delivery. We are unable to offer repairs or replacements for items damaged in transit.